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Entries for the ‘Customer Feedback’ Category

Reputation Marketing

It’s a new and exciting world in relationship management and reputation building on the internet. This morning, the news announced a local pizzeria won 2nd best in the nation based on reviews on TripAdvisor…. I may have walked past this particular pizza joint a 1,000 times in the last 5 years and I’m pretty sure […]

Customer Service is Marketing

Customer Service has become a recurring theme here at Your Customer Service team is the front line contact with customers who have an issue, need, or interaction with your company. Train that team to service the customer as efficiently and appropriately as possible. A solid solution from your Customer Service Department with a client […]

Professional Courtesy

Detroit Marketing Services recently relocated to North Florida as Modern Marketing. While I expected to have some client flight with my relocation, the majority of my great clients stuck with me and support my move to an economic climate with moreĀ  sunshine. I understand completely that some clients would prefer a local provider, and […]

Listen to Feedabck

While the intent of this blog is never to be political, I am moved to address the actions of Senator Carl Levin. I sent feedback through his website regarding my concerns regarding policy. To be short I disagree. In follow up, I have been receiving a number of e-mails on policy that are contrary to […]